System Features

  • Web-based Interface for:
    • Administration
    • Voicemail Retrieval
    • Call Recording
    • User Portal
  • Automated Attendant (IVR)
  • Voicemail
    • Voicemail to E-mail
    • Visual Indicator for Message Waiting
    • Voicemail Blast Groups
  • Conference Bridging and Meet-Me
  • Find-me Follow-me
  • Reporting and Call Detail Records
  • Call Parking
  • Call Queuing
  • Call Transfer
  • Call Waiting
  • Caller ID
  • Call Routing (DNIS, DID & ANI)
  • Call Queuing and Automated Call Distribution
    • Agent based call routing
  • Interactive Directory Listing
  • Music On Hold
  • Remote Office/Work at Home Support